Outsourced IT Support

Fully Outsourced IT

For clients choosing to fully outsource their IT department, Linked MSP provides a full range of critical IT support.

• Business Technology Consulting
• Hardware and Software Evaluation
• Network Assessments
• Desktop and Server Virtualization
• Network Design
• Cloud Strategies
• IT Relocation

This includes:

A key element of fully managing a client’s IT department is communication. Linked MSP communicates regularly and clearly, to keep stakeholders and internal leadership teams informed. Our team of IT professionals are proficient in understanding what, why, and how to manage our client’s IT network and infrastructure. We work very hard to make sure that our clients are always fully aware and engaged in the process of understanding their IT systems as well.

Strategy and Planning

Linked MSP provides strategic guidance and technical expertise to your company. We offer a broad range of services to help clients in Information Services strategy and Planning.

• Business Technology Consulting
• Reviewing information service needs
• Project Implementation
• Risk Avoidance
• Cloud strategies
• Network design and mapping
• General projects and consulting

These services include:

Application Support

Linked MSP assists clients in their implementation of business and security-related applications. We help our customers evaluate differences in applications, especially relating to matters of network optimization, user productivity and cybersecurity. We provide assistance upgrading your business applications and facilitate the implementation of cybersecurity strategies to enhance application security.

• Strategy
• Upgrades & Patches
• Outside Resources
• Security
• Software And Application Evaluation

Remote Workforce Support

As a result of increased time and financial costs of commuting and especially in light of the current Covid-19 circumstances, Linked MSP provides solutions and support for remote workers, including people who are temporarily working at home. Unfortunately, during a crisis such as the Coronavirus, the risk of cyberattacks and other IT problems increases, particularly with the many varied security and connectivity solutions that your work-at-home team is following. We help your remote teams enjoy the same security and high level support that they have become accustomed to inside an office. However, there are several critical steps that companies must take to ensure security and continuity of service.

Collaborative IT Resource

If you have an in-house IT department, you want to leverage their expertise for your competitive advantage – not simply having them focused on “break/fix” or cybersecurity issues. In this case, we walk alongside your existing IT department to help them become a strength you can leverage to drive system innovation throughout your company.

Linked MSP provides a wide range of IT support on special projects as well as traditional MSP (IT Managed Service Provider) support.

This includes:

• Business Technology Consulting
• Hardware and Software Evaluation
• Network Assessments
• Desktop and Server Virtualization
• Network Design
• Cloud Strategies
• IT Relocation

Network Support

Linked MSP provides for the ongoing health and security of your network. Our goal is to optimize and maintain network reliability and uptime. Should disruptions occur, Linked MSP will review and troubleshoot the issue and identify recommendations for remediation. Linked MSP also implements proactive strategies to enhance network responsiveness.

• Reliability, Resiliency, Recoverability
• Visibility
• Network Design
• Connectivity, Speed, Uptime
• Scalability
• Network Assessments
• IT Relocation

Device Support

As requested by our clients, Linked MSP will assist in determining and evaluating procurement strategies for technology investments. For environments that have more complex compliance requirements, we scan ALL network devices for potential vulnerabilities. Additionally, we install upgrades, set up new desktops, laptops, printers and other network devices as requested.

• Strategy
• Purchase
• Upkeep
• Outside Resources
• Security
• Desktop & Server Virtualization
• Hardware assessment and evaluation

Cloud Migration Strategies

Linked MSP provides strategic guidance on moving the right IT systems to the cloud. Not all systems may be appropriate for being moved to the cloud, but as cloud systems and security has improved dramatically, the resistance to cloud-based systems is easing. As security measures for cloud systems have improved dramatically, the barriers are also lowering.